Shipping policy

Delivery Time (Pakistan)

  • Orders are typically delivered within 2 to 4 working days across Pakistan and 24 hours across Lahore.
  • For remote areas, delivery may take longer depending on location and courier service availability.
  • Please ensure availability on your provided contact number, so our team can coordinate with you if needed.
  • Timely delivery is subjected to product availability and order confirmation.
  • During peak sales or promotional periods, order processing and delivery times may be longer than usual.

Note: To ensure a smooth and secure delivery, we strongly recommend getting your orders delivered to your own address. Nature Nosh will not be responsible for any loss or damage if the order is collected from a self-pickup point (such as a courier office).

Order Cancellation Policy

  • You may cancel a prepaid order within 6 hours of placing it.
  • Refunds for cancelled orders will be issued to the original payment method used at the time of purchase.
  • Once an order is in process, it cannot be cancelled or refunded.

Payment via Debit/Credit Cards

  • We prioritize a safe and secure shopping experience. However, in some cases, additional payment verification may be required as per the bank’s instructions to prevent fraudulent transactions.
  • If payment is declined by your authorized financial institution, Nature Nosh reserves the right to cancel the order.

Cash on Delivery (COD)

  • COD is available across Pakistan for all orders.
  • Customers must make full payment in cash to the courier at the time of delivery.
  • Please ensure someone is available to receive the parcel and make the payment.
  • If a customer refuses to accept a COD order without a valid reason, they may be blacklisted from future purchases.

Delivery Charges

  • A flat Rs.200 shipping fee applies to all orders within Pakistan.

Track Your Order

  • Once your order is dispatched, you will receive an email or SMS with a tracking number.
  • You can track your shipment on the respective courier’s website using the tracking details provided.
  • If you do not receive tracking updates, please contact us at info@naturenosh.com.pk.
  • Nature Nosh is not responsible for delivery delays caused by third-party courier services, such as LCS, Daraz.pk, M&P, etc.

Want to Modify Your Order?

  • If you need to make changes to your order before it is processed, please contact our Customer Support Team at:
    📩 info@naturenosh.com.pk
    📞 +92 333 8979494
  • If the order has not been processed, we will do our best to assist you.

For any other queries, please feel free to reach out..! We are always here to help 😊