Refund policy
At Nature Nosh, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, you may request a return or refund under the following conditions:
Returns
- You can return the product within 7 days of receiving your order.
- The product must be unused, unopened, and in its original packaging with the seal intact.
- Opened, used, or damaged products due to mishandling cannot be returned.
- Customers are responsible for return shipping costs unless the product was delivered damaged or incorrect.
Refunds
- Once we receive and inspect the returned product, we will process your refund within 5-7 business days.
- Refunds will be issued to the original payment method used at the time of purchase.
- Shipping charges (if applicable) are non-refundable, unless the return is due to our error.
Exchanges
- If you received a wrong or damaged product, you can request an exchange within 7 days.
- We will cover the return shipping costs if the mistake was on our end.
How to Initiate a Return?
To request a return or refund, please contact our support team at info@naturenosh.com.pk with your order details and reason for return. Our team will assist you through the process.
For any further questions, feel free to reach out! 😊
Thanks
